Terms of Service

Last Updated: 23-12-2025

These Terms of Service (“Terms”) govern your access to and use of the website operated by Rekindle Looks Inc, doing business as Fleet Rise Logistics (“Fleet Rise,” “we,” “us,” or “our”). By accessing or using this website or engaging Fleet Rise for dispatch services, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use this website or our services.

1. Scope of Services

Fleet Rise Logistics provides freight dispatch support services exclusively to motor carriers. Our services may include load search assistance, communication support with brokers or shippers, documentation facilitation, and administrative coordination solely as an agent of the carrier.

Fleet Rise does not operate as:

A freight broker
A motor carrier
A shipper
A 3PL

Fleet Rise does not arrange transportation for the public, does not take possession of freight, and does not issue bills of lading.

2. Dispatcher Status & Regulatory Disclosure (CRITICAL)

Fleet Rise Logistics acts only as a disclosed agent of the motor carrier.

Carrier contracts directly with brokers and/or shippers
Fleet Rise does not assume cargo liability
Fleet Rise does not guarantee freight availability or rates
Fleet Rise does not guarantee broker or shipper payment

Nothing on this website or in our services shall be construed as brokerage activity under 49 U.S.C. § 13102 or 49 C.F.R. Part 371.

3. Carrier Responsibilities

Each carrier using Fleet Rise services remains solely responsible for:

Maintaining valid FMCSA operating authority
Maintaining required insurance (auto liability, cargo, workers’ compensation)
Driver qualification and supervision
Hours of Service (HOS) compliance
Electronic Logging Device (ELD) compliance
Cargo safety, loss, damage, delay, or theft
Compliance with all federal, state, and local transportation laws

Fleet Rise does not supervise drivers, control routes, schedule driving time, or enforce compliance.

4. No Guarantee of Results

Fleet Rise makes no representations or guarantees regarding:

Number of loads
Load profitability
Freight rates
Lane availability
Revenue outcomes
Broker or shipper performance

Dispatch services are provided on a commercially reasonable efforts basis only.

5. Fees & Payment Terms

Dispatch service fees are governed by the separate Dispatcher–Carrier Agreement executed between Fleet Rise and the carrier.

Fees are typically calculated as a percentage of gross revenue
Fees are earned upon successful booking and dispatch of loads
Fees are not contingent upon broker or shipper payment
All fees are non-refundable, except for documented billing error

Failure to pay fees may result in immediate suspension or termination of services.

6. Independent Contractor Relationship

Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency relationship beyond limited dispatch authority.

Carriers are independent businesses
Drivers are not employees of Fleet Rise
Fleet Rise provides no wages, benefits, or equipment

7. Limitation of Liability

To the maximum extent permitted by Massachusetts law:

Fleet Rise shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits or business interruption.

Fleet Rise’s total liability, if any, shall not exceed the dispatch fees paid to Fleet Rise during the three (3) months preceding the event giving rise to the claim.

8. Indemnification

Carrier agrees to defend, indemnify, and hold harmless Fleet Rise, its officers, directors, employees, and agents from any claims, damages, liabilities, fines, penalties, or expenses (including attorneys’ fees) arising from:

Carrier’s transportation operations
Cargo loss, damage, or delay
Driver conduct
Regulatory violations
Breach of any agreement

9. Arbitration & Governing Law

Binding Arbitration

Any dispute arising out of or relating to these Terms or Fleet Rise services shall be resolved by binding arbitration, administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Arbitration location: Massachusetts
One arbitrator
No class or collective actions permitted

Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.

10. No Class Actions

You agree that any dispute shall be brought only in your individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

11. Website Use Disclaimer

This website is provided “as is” and “as available.”

Fleet Rise does not warrant uninterrupted access, error-free operation, or accuracy of content. Third-party links are provided for convenience only and do not imply endorsement.

12. Modifications

Fleet Rise reserves the right to update these Terms at any time. Continued use of the website or services after changes constitutes acceptance of the revised Terms.

13. Contact Information

Fleet Rise Logistics
Rekindle Looks Inc (DBA Fleet Rise Logistics)

Email: legal@fleetriselogistics.com

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